Elevate Wings1: Business Skills Track 2 Leading Team Curriculum (19674)- Practice 500+ Questions. - Part 3

  

Elevate Wings 1: Business Skills Track 2 Leading Team Curriculum (19674)- Practice 500+ Questions. - Part 3 TCS Digital 2023

WINGS1 - BUSINESS SKILLS: B2 - Personal Mastery - Working with Agility

WINGS1 - BUSINESS SKILLS: B3-Complex Problem-Solving Capabilities

WINGS - BUSINESS SKILLS: B6 - Persuasion and Influencing skills.

PART 3

Self-improvement, the lifelong journey

1. What does it mean to be unstoppable? - It is a state of being.
2. Flow is when WHAT you do and HOW you do it are completely aligned with WHO you are HOW you express it.
3. Callie scrolls through various photographers online and finds one that has a similar but more unique style than her own. How should she approach the photographer to learn more about their work?- Look for the difference that makes a difference.
4. What is the first step in determining who you are? -Consider your values and beliefs.
5. Raj wants to journal his thoughts. He is not a writer, so he decides to record his thoughts on his smartphone. What core competency does this cover?-Flow
6. What is Unconscious Competence?-doing something really well and automatically, without thinking, about what is involved
7. What two questions should you ask yourself in order to become the best version of you? -"What can I learn, and what can I do differently?"
8. Jenny just received her private pilot's license and made a goal of wanting to become an astronaut.-She will take personal responsibility.
9. What is the number one thing you can do to become more unstoppable? - Have a focus
10. Why should everyone on a team have defined roles and responsibilities? -> to avoid duplicate efforts and missed opportunities
11. What is the first step in resolving a conflict? -  Acknowledge the conflict.
12. When should collaborative expectations be set? - when formulating the team charter
13. Half of a team works remote and half works onsite, dispersed in three time zones. When they create a team charter, what is the least likely expectations element needed in their project charter? -> personality expectations
14. What action is MOST important when working with a virtual team? -> Document everything using an agreed upon method that is easily accessible for everyone on the team.
15. What should you try to avoid?-> always scheduling virtual meetings based on the majority of the team's availability
16. What do you call the difference between what you say and what you actually do? ->the say-do gap
17. Why is the LESCANT model important in international business settings?-> It helps you consider cultural issues that can arise in professional communication.
18. A team is losing trust in their leader and questioning his credibility because he does not follow through. What would you tell the leader to do?-> Get rid of the say-do gap.
19. What is NOT an example of trust that can be seen in high functioning teams? -> trusting team members to compensate for your lack of productivity
20. Which of these is NOT part of the LESCANT acronym?-> Trade offs
21. To help build and maintain trust, leaders can reduce the say-do gap and try to _____ promise and _____ deliver. ->under; over
22. What would you conduct AAR after a project's completion?-> Learning from success and failure helps the team grow and allows success to be replicated in the future.
23. High-functioning teams often have three roles for meetings. What are they? -> Convener, Recorder, Monitor
24. All of these statements about team accountability are true EXCEPT: ->Consequences should always be punitive.
25. Cultural differences can affect how team members _____. -> engage with authority, prioritize individualism versus collectivism, utilize non-verbal cues
26. What should you do when a team member fails to meet an expectation?->Take group accountability.
27. What is the best time to share critical feedback? -> privately, at a time that is convenient for both parties
28. You are the team lead for Project Stream. Which action would you take first in setting expectations with your team? ->Set shared goals.
29. What question should NOT be asked when addressing accountability? -> Who is to blame?
30. What is NOT a benefit of the RACI matrix? -> determining scope of the project
31. Which example best follows the SBI framework? -> During this morning's project presentation, I noticed that your presentation slides had spelling and grammar mistakes. My supervisor was present and I am concerned that it will reflect poorly on us as a team.
32. You need to give positive feedback to one team member, and constructive feedback to another team member. Which framework would you use to deliver both types of feedback? -> the SBI framework
33. In a RACI matrix, which role has the authority and resources to approve decisions? -> Accountable
34. What is the most appropriate response to receiving feedback? -> Thank them for the feedback, and then ask clarifying questions.
35. What is NOT a function of a team charter? -> identifying who will be on the team
36. How should you create a solution to the problem of more employees demanding work-life integration? ->Build an adaptive learning culture that supports anywhere/anytime learning.
37. Which current workforce trend focuses on the movement and development of internal talent? ->Talent mobility is key.
38. How has mobile learning affected the way people learn in general? -> It allows them to find and access what they need on any modern device.
39. What is a culture of learning? -> Employees are encouraged, empowered, and equipped to do their best work.
40. How will the strategy of demonstrating your expertise help you establish leadership buy-in? -> You will be seen and respected as a thought leader.
41. How should you describe humans' relationship to learning? -> We have an innate desire to learn.
42. What should you consider when developing training for an employee? -> methods and times that work best for them
43. How should you help your organization foster a culture of learning? -> Utilize embedded learning.
44. What minimum point in the learning growth funnel must learners reach in order to experience skill development? -> engagement
45. Suppose your organization does not know how a learning culture can add value. What should be your first step to begin changing this? ->Document employees' skills and growth opportunities.
46. What is the first step you should take when building a growth environment? -> Determine where your organization stands as a growth environment.
47. How can you gauge any organizational learning narrative for your learning culture development? -> Notice hallway conversations, mentions on social media, and overall feedback from managers
48. A teammate shares a boundary with you. What will more than likely happen if you cross this boundary?->Trust will be eroded.
49. Taraji is a lead engineer on a team. The team's delivery date has changed to a week earlier than originally requested. As an effective team member, how should Taraji approach her team with this change?-> Taraji should be polite and respectful to the team members and share the news of the updated deadline.
50. You are on a marketing team with a tight timeframe to launch a new service. What should you refrain from doing when communicating with the team? -> Keep bad news to yourself.
51. Team A's strategy is not to make mistakes. However, during a recent project, processes did not go as planned. What should strong teammates do now? -> Learn from the mistakes.
52. You are leading a team and want to promote everyone to think strategically. What is most important for the team to keep in mind? -> The process for how the team gets results is important.
53. Gina is a new team member on a task force for a major initiative at her company, which will cause a huge impact to the employees. What should she do to keep a positive outlook on the work at hand? ->Gina should avoid complaining.
54. In what part of a SWOT analysis will you identify the skills that can help you improve in areas where you are not helping your team? ->Opportunities
55. Pedro displays a positive outlook within his project team. Which conduct exemplifies his outlook?-> Pedro avoids speaking negatively about his team's project.
56. Mackenzie wants to develop her self-awareness and contribution as a teammate. Which action will help her identify areas for improvement?->She can conduct a SWOT analysis of herself as a teammate.
57. Maxine is making some decisions for her department that will result in her own personal gain. How might this impact her team?->Maxine's team will distrust her when they find out.
58. Meet Nasir. He always dresses in professional suits, and he is currently pursuing his MBA with the hope of running his own business. Which of the three Cs is missing from what we know of Nasir?->completion of work
59. Jarrod realizes his team is getting too caught up in the details of the project. Which action should he take in this situation?->Focus the team on the priority goals.
60. You are committed to a CRM system at your company. After a merger with another company, your team needs to decide which system to use. What should you do first to show a collaborative spirit?-> Promote participation among all parties.
61. Nolen is a key team member of a successful small business. His colleagues appreciate Nolen meeting his deadlines. Which of the characteristics of a professional is Nolen displaying? ->completing work
62. When rebuilding trust, you must offer opportunities for recommitment. - TRUE
63. Saying no to a request for commitment is not a legitimate response. -FALSE
64. What is the purpose of commitments? -Coordinating action
65. Which phrase can help to elicit a promise? -"Can you commit to that?"
66. How can you help ensure that someone is aware of their commitments? - Increase levels of formality by reiterating the commitment in an email.
67. It is very important to learn about maximizing the VALUE of your time
68. Task that belong on a perhaps list are tasks that are interesting ideas that you may want to do at some point
69. When you scheduling a task on you calendar, consider the value of the task as well as the tasks deadline
70. When a task falls into the "yes, but not anyone" category, it means the task would be best performed by a machine or automated system
71. In the world prioritization method that this course teaches, every choice you make revolves around which question? - Is this my most valuable activity
72. If a task passes all the way through your Time- Value prioritization funnel, what happens next? - you schedule time to complete the task
73. Why are people hesitant to delegate tasks?-> it seems risky to do things a new way , other people might not do a good job, it's a hassle to explain tasks to someone else.
74. It's helpful when someone explains to you why something is important - True
75. You should think about delegating a task when - someone else is better, you don't enjoy it, it's a skill your employee needs to learn
76. When you're hiring someone you can delegate tasks to make sure you - set aside 2-8 weeks to train them properly
77. What is the first step when delegating tasks to your employees- Determine what they are already working on, and see how the new task you're assigning fits in
78. If you'd like to delegate to someone else's employee, you should confer with them first - TRUE
79. When you're delegating to others, it's best to provide minimal guidance and let them figure it out on their own.- FALSE
80. To keep your projects on track, it's useful to set up- regular check-ins
81. It's not necessary to receive regular status updates on your projects- FALSE
82. When a mistake is made, it's important to ask yourself- what can be done to prevent something like this is in the future, it actually mistake or am I just overreacting, why did it happen.

{PART 4}