Elevate Wings1: Business Skills Track 2 Leading Team Curriculum (19674)- Practice 500+ Questions. - Part 6

 

Elevate Wings 1: Business Skills Track 2 Leading Team Curriculum (19674)- Practice 500+ Questions. - Part 6 TCS Digital 2023





WINGS1 - BUSINESS SKILLS: B2 - Personal Mastery - Working with Agility

WINGS1 - BUSINESS SKILLS: B3-Complex Problem-Solving Capabilities

WINGS - BUSINESS SKILLS: B6 - Persuasion and Influencing skills.

PART 6

1. What is the importance of influencing skills in the financial advisory profession?

Answer: Influencing skills are essential for guiding clients towards wise financial decisions and building stronger relationships with partners and employees.


2. Can influencing skills be learned?

Answer: Yes, influencing skills can be learned.


3. What are the five distinct influencing styles identified by Chris Musselwhite and Tammie Plouffe?

Answer: The five distinct influencing styles identified by Chris Musselwhite and Tammie Plouffe are Bridging, Rationalizing, Asserting, Inspiring, and Negotiating.


4. How can you identify your own influencing style?

Answer: You can identify your own influencing style by reflecting on your inclinations when motivating others.


5. Why is it important to recognize the influencing style of the person you're speaking to?

Answer: It's important to recognize the influencing style of the person you're speaking to so that you can match your style to theirs and better work with them.


6. Which influencing style uses logic and reasoning to persuade others?

Answer: The rationalizing influencing style uses logic and reasoning to persuade others.


7. Which influencing style uses authority and assurance as their way of motivating others?

Answer: The asserting influencing style uses authority and assurance as their way of motivating others.


8. Which influencing style uses example and comradery to motivate others?

Answer: The inspiring influencing style uses example and comradery to motivate others.


9. Which influencing style tends to search for a middle ground as a way to motivate others?

Answer: The negotiating influencing style tends to search for a middle ground as a way to motivate others.


10. Can a single influencing style address every situation?

Answer: No, a single influencing style cannot address every situation. All five influencing styles can be effective, but it's important to adapt your style to the situation at hand.


11. Which of the following skills is essential for advisors?

Answer: Influencing skills


12. Who identified the five distinct influencing styles?

Answer: Chris Musselwhite and Tammie Plouffe


13. What is the first step toward improving your influencing skills?

Answer: Identifying your own style by reflecting on your inclinations when motivating others


14. When encountering people with a different influencing style from our own, what is our tendency?

Answer: To intensify our influencing style instead of being flexible and adjusting our approach to better work with others


15. Which influencing style tends to motivate by using reciprocity, consultation, and personal relationships?

Answer: Bridging


16. Which influencing style tends to use logic and reasoning to try to persuade others?

Answer: Rationalizing


17. Which influencing style tends to use authority and assurance as their way of motivating others?

Answer: Asserting


18. Which influencing style uses example and comradery to motivate others?

Answer: Inspiring


19. Which influencing style tends to search for a middle ground as a way to motivate others?

Answer: Negotiating


20. Can all five influencing styles be effective?

Answer: Yes, all five influencing styles can be effective.


21. What happens when you influence from a place of habit and lean too heavily on your primary style?

Answer: You reduce your odds of being heard and limit your ability to motivate others.


22. How can you improve your ability to determine others' influencing styles?

Answer: By being an active listener and taking note of how others communicate.


23. What should you do before entering meetings?

Answer: Keep an open mind and don't assume you know the problems or solutions.


24. What is the importance of body language in communication?

Answer: Body language is sending a message just like words, so it's important to consider it.


25. What should you do when asking questions and listening carefully?

Answer: Notice the tone, body language, and the way people structure their ideas.


26. Should you match your communication style to the person you're speaking with?

Answer: Yes, you should match your communication style to the person you're speaking with to better work with them.


27. Can you adapt your influencing style as the conversation progresses?

Answer: Yes, you can adapt your influencing style as the conversation progresses.


28. What is the benefit of mastering the influencing styles?

Answer: It can improve your ability to guide your clients to better results, turn more prospects into clients, and create meaningful connections with your peers.


29. How can you practice empathy in influencing others?

Answer: Pay close attention to how your influence is received and adapt as the conversation progresses.


30. Is it possible to learn a new language without practice?

Answer: No, learning a new language takes practice just like mastering the influencing styles.



31. What is the principle of scarcity?

- The principle of scarcity states that people value what is scarce, and as things become more scarce, they become more valuable to others.


32. How can you use the principle of scarcity to persuade others?

- You can make offers limited-time, limited-supply, or one-time, which immediately creates a sense of scarcity.

- You can also focus more on loss language, or language that demonstrates what you will lose out on rather than gain.

- Providing access to information, services, or other items to a limited set of people creates a sense of exclusiveness.


33. What is the warning given about using principles of influence?

- The warning is not to abuse these skills as they can easily be used to manipulate and control others.


34. Who said, "Character may almost be called the most effective means of persuasion"?

- Aristotle said this.


35. What are the six principles of influence?

- Reciprocity

- Commitment and consistency

- Social proof

- Liking

- Authority

- Scarcity


36. What should be the basis of using the principles of influence?

- The influence should be authentic, genuine, and lead others to the best decisions, not only for themselves, but everyone else.


37. How can you create a sense of exclusiveness?

- By providing access to information, services, or other items to a limited set of people.


38. What is loss language?

- Language that demonstrates what you will lose out on rather than gain.


39. How can you make an offer scarce?

- By making it limited-time, limited-supply, or one-time.


40. What is the warning given about using the principles of influence?

- The warning is not to abuse these skills as they can easily be used to manipulate and control others.


41. What does the principle of liking state?

- People are more likely to be influenced by people they like.


42. What is social proof?

- The principle that people are more likely to do something if they see others doing it.


43. How can you use the principle of scarcity in marketing?

- By creating limited-time offers or only offering a certain number of products.


44. How can you create a sense of exclusivity in marketing?

- By offering exclusive access to certain products or services.


45. What is the principle of authority?

- People are more likely to be influenced by people who are perceived as experts or in positions of authority.


46. How can you establish authority?

- By demonstrating your expertise or credentials.


47. What is the principle of reciprocity?

- People are more likely to do something for someone else if they feel that person has done something for them.


48. How can you use the principle of commitment and consistency?

- By getting people to commit to small actions, they are more likely to commit to larger actions later on.


49. What is the importance of authenticity when using principles of influence?

- Authenticity is important to avoid manipulating or deceiving others.


50. How can you use social proof in marketing?

- By displaying customer reviews or testimonials.


51. What is the difference between scarcity and exclusivity?

- Scarcity refers to limited availability, while exclusivity refers to limited access.


52. What is the principle of liking?

- People are more likely to be influenced by people they like.


53. How can you establish liking with someone?

- By finding common ground or similarities, complementing them, or making them feel good about themselves.


54. What is loss aversion?

- The tendency for people to prefer avoiding losses over acquiring gains.


55. How can you use loss aversion in marketing?

- By highlighting what customers will lose out on if they don't take advantage of an offer.


56. What is the principle of reciprocity?

- People are more likely to do something for someone else if they feel that person has done something for them.


57. How can you use the principle of authority in marketing?

- By featuring experts or trustworthy individuals endorsing a product or service.


58. What is the importance of leading others to the best decisions?

- It ensures that everyone benefits, and it avoids manipulation or deception.


59. What is the principle of commitment and consistency?

- People are more likely to commit to larger actions if they have already committed to smaller actions.


60. How can you establish authority?

- By demonstrating your expertise or credentials.


ALL THE BEST


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