Elevate Wings1: Business Skills Track 2 Leading Team Curriculum (19674)- Practice 500+ Questions. - Part 8

 

Elevate Wings 1: Business Skills Track 2 Leading Team Curriculum (19674)- Practice 500+ Questions. - Part 8 TCS Digital 2023





WINGS1 - BUSINESS SKILLS: B2 - Personal Mastery - Working with Agility

WINGS1 - BUSINESS SKILLS: B3-Complex Problem-Solving Capabilities

WINGS - BUSINESS SKILLS: B6 - Persuasion and Influencing skills.

PART 8

1.Why do some people avoid negotiating? ->because of the fear of looking cheap or greedy


2.The way to get over your pride is to detach yourself from the process, and think of it as a _____. -> game


3.If you are asked about a price or your budget up front, what is a good response? ->It depends.


4.If you negotiate and the other person says no, what is the result? -> You will end up back where you would have been if you had not even asked.


5.You are asked to do a job that you are capable of doing, but you really do not need or want this job. What is an optimal way to respond? ->Say, "I can do it," but be clear about the price you will do it for.


6.If the manager is clearly visible, should you negotiate? ->Yes; usually the manager has the authority to negotiate.


7.Where does the going rate come from? ->from whatever a few people will pay


8.How do trades become possible? ->because everything except money has a different value to both parties


9.The best way to make yourself feel stronger is to focus on _____. ->he weaknesses the other person possesses


10.Why is the walkaway number so important? ->It is the root of all your strength.


11.Why would you ask a lot of questions, and encourage the other person to open first? ->to get information on his or her weaknesses


12.If a seller thinks a buyer will pay between $75 and $120 for a pair of sunglasses, which amount must the seller ask for to avoid losing money? ->more than $120


13.When must you do a flinch? ->as soon as the other party comes out with an opening offer


14.Why do you need to use precise numbers versus round numbers in your offer? ->to make your negotiating figures more credible


15.Why should you respond to the vice technique by asking, "How much exactly?" -> because it forces the other party to put an opening offer on the table


16.If a buyer is knocking a product you are trying to sell, what should you say? ->That's why the price is so reasonable


17.Why would you pretend to really want an item, when you actually do not? ->to get more in exchange for it when you "reluctantly" agree to trade it for something else


18.If the other person discovers you really want a certain item, what will happen? ->The other person will make you pay more for it.


19.How is the salami technique used as a negotiating tactic? ->to gradually shave multiple concessions off the other person


20.If Tom is under more pressure than you, how does this weaken him? ->because you can wait until he runs out of time, and then he has to agree to your position


21.Why should you move in several small steps, trading as you go, from your starting point? ->so the trading does not cost you too much, and it also signals there is not going to be much more to be negotiated


22.Using round numbers in a negotiation _____. ->reduces your credibility


23.When does a negotiation have a win-win outcome? ->when you find tradables that are easy for one person to give, but valuable to the other person


24.Which format should you use to gain some win-win tradeables? -> If you...then I…


25.Why would you negotiate on a product you really cannot afford? ->because you have nothing to lose


26.When the other person makes a final offer, why should you propose tradables to finalize the deal? ->because it allows the person to continue to move, without losing face


27.When you say "Split the difference?" what are you really saying? ->You have given up.


28.How can you prepare yourself and avoid "the nibble"? -> About halfway through the negotiation, ask whether there are any extras you need to know about.


29.When is the quivering pen technique used? ->after an agreement seems to have been made, but before you have signed


30.When should you stop trying to get a better deal than the one that's currently on the table? -> when there are no more trading options

31. What are the three ingredients to a good story?

a) Beginning, middle, and end

b) Holding interest, building connection, providing a satisfying conclusion

c) Plot, character development, setting

Answer: b


32. Why do people like getting lost in a good story?

a) To escape reality

b) To learn something new

c) To improve their storytelling skills

Answer: a


33. What is the importance of building connection when telling a story?

a) It helps the narrator remember the story better

b) It makes the audience more interested in the story

c) It creates competition between the narrator and the audience

Answer: b


34. Why is it important to provide a satisfying conclusion to a story?

a) It helps the narrator feel accomplished

b) It ties up loose ends and completes the story arc

c) It allows the audience to interrupt and add their own ending

Answer: b


35. How can a storyteller hold their audience's interest?

a) By speaking loudly and quickly

b) By using complex vocabulary

c) By incorporating suspense, humor, or emotion into the story

Answer: c


36. What is the first strategy for improving negotiation skills?


A. Focus on your position and what you are saying

B. Discover the other person's interests

C. Have an adversarial mindset


Answer: B


37. How should one approach negotiating to achieve a mutually satisfying outcome?


A. With an adversarial, competitive mindset

B. By focusing only on achieving personal goals

C. With the goal of achieving a mutually satisfying outcome for both sides


Answer: C


38. What is the importance of believing in the value you bring during negotiations?


A. It helps in impressing the other party

B. It gives confidence to advocate for oneself

C. It makes the other party feel good


Answer: B


39. What is recommended to learn negotiation skills if it is not part of one's profession?


A. Find a resource such as a well-rated book or coach

B. Trial-and-error method

C. Ignore negotiation opportunities


Answer: A


40. What is the suggestion when negotiating with someone who asks for a lower price?


A. Refuse to negotiate further

B. Sell them fewer products

C. Sell them more products


Answer: C


41. What is important to figure out before negotiating?


A. The other person's weaknesses

B. The other person's strengths

C. What the other person has the power to provide


Answer: C


42. What is the first step in becoming an effective negotiator?


A. Knowing the other party's interests

B. Knowing yourself and your triggers

C. Understanding the other party's needs


Answer: B


43. What is suggested to understand the role of the person one intends to negotiate with?


A. Articulate and play out their role

B. Ignore their points

C. Ask them to explain their role


Answer: A


44. What is recommended to conquer fear during negotiations?


A. Ignore fear

B. Identify the fear and ask yourself if you will be okay

C. Avoid negotiating


Answer: B


45. What is the importance of making more eye contact during negotiations?


A. To signal seriousness and commitment

B. To intimidate the other party

C. To avoid analyzing the other person's body language


Answer: A


46. How should one approach negotiations to avoid personalization?


A. Negotiations should be personal

B. Negotiations are an opportunity for everyone involved to get more of what they want

C. Negotiations are meant to be adversarial


Answer: B


47. What is recommended to know before entering into a negotiation?


A. What one wants

B. What one is willing to lose

C. Both A and B


Answer: C


48. What is the importance of being a good listener during negotiations?


A. It helps in structuring the negotiation accordingly

B. It helps in presenting one's request

C. It helps in avoiding compromise


Answer: A


49. What is recommended to make negotiations comfortable?


A. Make it less of a conversation

B. Keep personal opinions aside

C. Make it a conversation to come to a consensus


Answer: C


50. What is suggested to stay on top of the latest tactics for negotiation?


A. Podcasts, books, and classes

B. Trial-and-error method

C. Ignoring the latest tactics


Answer: A


BEST OF LUCK

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